ZERO Clinic (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as "this service").
Privacy Policy
PRIVACY POLICY
◎ Privacy Policy Information
1. "Personal information" among privacy information refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.
2. "History information and characteristic information" among privacy information refers to information other than "personal information" as defined above, such as services used, products purchased, history of pages and advertisements viewed, search keywords used by users, date and time of use, method of use, usage environment, postal code, gender, occupation, age, user's IP address, cookie information, location information, and individual device identification information.
◎ Purpose of collecting and using personal information
The purposes for which we collect and use personal information are as follows:
(1) To display registration information such as name, address, contact information, and payment method, as well as information regarding services used, products purchased, and their prices, in order to enable users to view and modify their registration information and view their usage status.
(2) To use email addresses to notify and contact users, and to use contact information such as names and addresses to send products to users and contact them as necessary.
(3) To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and delivery status of certified mail in order to verify the identity of the user.
(4) For the purpose of billing users, to use information related to payments, such as the name and quantity of products purchased, the type and duration of services used, the number of times, the amount billed, name, address, bank account number, and credit card number
(5) To enable users to input data easily, by displaying information registered with our company on the input screen and transferring it to other services (including those provided by our business partners) based on users' instructions.
(6) To use information that can identify an individual, such as the manner of use, name, or address, in order to reject users who have violated the terms of use of the Service, such as by delaying payment or causing damage to a third party, or who are attempting to use the Service for fraudulent or improper purposes.
(7) To respond to inquiries from users, to use information necessary for the Company to provide services to users, such as the content of inquiries and billing information, as well as users' service usage status and contact information
(8) Purposes incidental to the above purposes of use
◎ Provision of personal information to third parties
1. We will not provide personal information to a third party without the prior consent of the user, except in the following cases, unless permitted by the Personal Information Protection Act or other laws and regulations.
(1) When required by law
(2) When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent.
(3) When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the individual's consent.
(4) When it is necessary to cooperate with a national government agency, a local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of those duties.
(5) When the following items have been notified or publicly announced in advance:
2. The purpose of use includes provision to a third party
Items of data provided to third parties
Means or method of provision to third parties
To stop providing personal information to third parties at the request of the individual
・Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to third parties.
(1) When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use
(2) When personal information is provided in connection with business succession due to a merger or other reasons.
(3) In cases where personal information is used jointly with a specific person, this fact, the items of personal information to be used jointly, the scope of the people using the information jointly, the purpose of use by the users, and the person responsible for the management of the personal information
Disclosure of Personal Information
1. When the disclosure of personal information is requested by the individual, the Company will disclose it to the individual without delay. However, if disclosure would fall under any of the following, the Company may not disclose all or part of the information, and will notify the individual without delay if it decides not to disclose the information.
(1) When there is a risk of harm to the life, body, property or other rights and interests of the individual or a third party
(2) When there is a risk of causing significant disruption to the proper performance of our business
(3) When it would violate other laws and regulations.
2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as historical information and characteristic information.
Correction and deletion of personal information
1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add to or delete the personal information (hereinafter referred to as "Corrections, etc.") in accordance with the procedures specified by the Company.
2. When the Company receives a request from a user as described in the preceding paragraph and determines it is necessary to comply with the request, the Company shall correct the personal information without delay.
3. When the Company has made any corrections, etc. pursuant to the provisions of the preceding paragraph, or when it has decided not to make any corrections, etc., the Company will notify the User without delay.
Suspension of use of personal information, etc.
1. When the Company is requested by an individual to suspend or delete the use of his/her personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the personal information has been handled beyond the scope of the intended purpose of use or has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.
2. If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.
When the Company suspends or otherwise takes measures against the use of the Service pursuant to the provisions of the preceding paragraph, or when the Company decides not to suspend or otherwise take measures against the use of the Service, the Company will notify the User without delay.
3. Notwithstanding the preceding two paragraphs, if the suspension of use, etc. would involve a significant amount of expenses or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the User can be taken, such alternative measures shall be taken.
Changes to this Privacy Policy
1. The contents of this Policy may be changed without notifying users, except for matters otherwise specified by laws, regulations, or otherwise in this Policy.
2. Unless otherwise specified by the Company, the revised Privacy Policy will take effect from the time it is posted on this website.